Quality Question Bank
for Exam preparation

Q2. In a double sampling plan, let d1 be the number of defects in the first sample and d2 be the number of defects in the second sample. Let c2 be the acceptance number for both samples. The condition for rejection is:

1. D1+d2
2. D1+d2>c2
3. D1*d2>c2
4. D1*d2

Q3. When the mean of the process is outside the customer specification limits the value of Cpk will be:

1. 2.0
2. 0.5
3. 1.0
4. Negative

Q4. Mistake proofing of process is done in the ______________ stage of DMAIC.

1. Define
2. Measure
3. Improve
4. Control

Q5. The major purpose of the Control Phase in DMAIC is to:

1. Identify root causes
2. Determine long term solutions
3. Maintain the gains made with implemented solutions
4. Calculate Cp and Cpk

Q6. What is the benefit of an organisation adopting a quality management system?

1. Facilities opportunities to enhance customer satisfaction
2. All of the above
3. Addresses risks and opportunities to enhance customer satisfaction
4. Improves the organisations overall performance and provides a sound basis for sustainable development initiatives

Q7. Ease of repair is associated with ______________ dimension of quality.

1. Serviceability
2. Performance
3. Durability
4. Perceived Quality

Q8. Which elements are required to calculate Sigma?

1. Number of defectives and range
2. Process performance and customer requirements
3. Cycle time and quality
4. Number of employees, number of customers

Q9. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

1. early detection
2. early correction
3. late detection
4. late correction
5. prevention

Q10. The primary driver(s) behind the demand for continual quality improvement is / are:

1. the government cost improvement reports that have created widespread public interest in quality
2. the prevalence of media reports on quality circles and other quality improvement techniques
3. the need to both reduce costs and ensure consistency in the performance of products and services
4. B and D
5. an increase in the number of projects being worked